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Help and Contact

Your direct line to us

Do you have questions about our services and products? Or do you need help?

Monday - Thursday
8:00 - 17:00
Friday
9:00 - 13:00
Sundays and holidays are excluded

Or maybe not quite so directly?

You are also welcome to write to us!

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Honing your flair for technology in IT and Digital

With your affinity for technology and your understanding of operating systems, you take over our digital processes to help ensure a modern working environment. Do you enjoy developing new systems and utilising digital applications to their full potential and beyond? Tinkering with programmes and assisting your colleagues with tech-related issues is part of your day-to-day? Our IT department is the right place for you.

Digital solutions for everyday work: These are your tasks

As a technology expert, you’re the main contact for all topics relating to our IT and SAP landscapes.

Further development of the master data management system

In application management, you support and develop the master data management system Stibo STEP while working with our core application SAP S/4 Hana. You also take on various tasks in one of the three core teams. In Business SAP, you map our business processes and oversee the ongoing day-to-day business, including new projects. Do you prefer programming? In IT system development, you’re responsible for further developing our SAP landscape while using the programming languages JAVA and ABAP.

IT Infrastructure: Your commitment to a modern working environment

You and your colleagues in IT Infrastructure and Service ensure that new IT solutions are implemented properly and that our digital network is functioning smoothly. You also take charge of the organisation and operation of all MS Office programmes and coordinate our telephony and data connection.

First aid in IT service

You are the ultimate go-to when your colleagues from other departments are experiencing technical problems. You take calls from them on our standardised service number and solve problems directly via a ticket system. You like being in an advisory role but rather have a penchant for coordinating IT processes? In IT platform management, you advise our colleagues and coordinate our integrative IT system landscapes.

HANSA‑FLEX benefits you can count on

  • Occupational disability insurance

    We offer an outline agreement for occupational disability insurance.

  • Company pension scheme

    Conclude an outline agreement for a company pension scheme with us.

  • Long-term account

    Regularly save up (gross) pay balances within a deferred compensation scheme.

  • Company bicycle leasing

    Looking for more ways to exercise? Get a leased company bicycle with us.

More HANSA‑FLEX advantages

  • Qualitrain and Hansefit fitness programmes
  • Daycare centre subsidy
  • Corporate events
  • More training opportunities

Still not quite sure? What our colleagues are saying

“As you know, SAP is fairly complex and anything but easily accessible. One of our most important tasks is making it as easy as possible for you to use.”

Beatrice Eilert

SAP process and application consultant

1/2

“Here in first-level support via the central IT service hotline, we’re the first point of contact for all kinds of IT problems. The spectrum of enquiries is broad, from forgotten passwords or a defective mouse to a rather large question about a complicated SAP transaction.”

Alexander Blum

IT service clerk

2/2

Your contact for any questions

Our colleagues are happy to help you with all your questions about the application process and any tasks related to IT and Digital.